Health Data Notice

Last Updated: September 13, 2026

At The True Supplements, we respect your privacy and understand that information related to your health, wellness, and supplement choices can be sensitive. This Health Data Notice explains how we handle information that may relate to your health when you browse our website, purchase products, contact us, or otherwise interact with our services.

This notice should be read together with our Privacy Policy and Terms of Service.

1. About The True Supplements

The True Supplements is an online retailer offering dietary supplements, vitamins, minerals, sports nutrition products, wellness products, and other health-related products from various brands.

We are not a medical provider, healthcare professional, pharmacy, or diagnostic service. Information provided on our website is for general informational and educational purposes only and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

2. Health-Related Information

Depending on how you interact with our website, we may receive information that could relate to your health or wellness interests. This may include:

  • Products you view, search for, or purchase

  • Supplement categories or wellness goals you choose to explore

  • Information you voluntarily provide when contacting customer support

  • Questions or comments you submit about products

  • Information included in communications with us that you choose to provide

You are not required to provide medical or health information to browse or purchase products from our website.

Please do not submit sensitive medical information, medical records, prescriptions, diagnoses, or other unnecessary health information through our website or customer service channels.

3. How We Use Information

We may use information we receive to:

  • Process and fulfill your orders

  • Provide customer service and respond to inquiries

  • Help you find information about products

  • Improve our website, products, and services

  • Understand general customer interests and website usage

  • Maintain website security and prevent fraud

  • Communicate with you about orders, services, and, where permitted, marketing

  • Comply with applicable legal and regulatory requirements

We do not use information submitted through our website to provide medical diagnosis or individualized medical treatment.

4. Product Recommendations

Information about products you view, purchase, or inquire about may be used to improve your shopping experience and provide relevant product information.

Any product information, descriptions, ingredient information, benefits, or general wellness statements presented on our website should not be interpreted as personalized medical advice.

Before beginning any new supplement, you should consider your individual health circumstances and consult a qualified healthcare professional when appropriate.

5. Sharing of Information

We may share information with trusted service providers when reasonably necessary to operate our business. These may include providers that assist with:

  • Website hosting and technology

  • Payment processing

  • Order fulfillment and shipping

  • Customer support

  • Analytics and website performance

  • Marketing and communications

  • Fraud prevention and security

We do not sell or disclose your health-related information for purposes unrelated to providing or improving our services, except where permitted or required by applicable law.

6. Third-Party Brands

The True Supplements offers products from multiple independent brands. A brand's products, website, privacy practices, claims, ingredients, and labeling may be subject to that brand's own policies and applicable regulations.

Purchasing a product through The True Supplements does not create a doctor-patient, pharmacist-patient, or other healthcare relationship between you and The True Supplements or any product brand.

7. Cookies and Similar Technologies

Our website and third-party service providers may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand website activity, improve performance, personalize certain experiences, and measure marketing effectiveness.

These technologies may collect information about your interactions with our website, including pages viewed, products viewed, and actions taken on the site.

For more information, please review our Privacy Policy and Cookie Policy, where applicable.

8. Your Choices

Depending on applicable law, you may have certain rights regarding personal information we maintain about you. These rights may include the ability to request access, correction, deletion, or other actions concerning your personal information.

You may also have choices regarding marketing communications and certain cookies or tracking technologies.

To make a privacy-related request, please contact us using the contact information provided on our website.

9. Children's Information

Our website is not intended for children under the age required by applicable law to provide consent to online services.

We do not knowingly collect sensitive health information from children through our website. If you believe a child has provided personal information to us, please contact us so that we can review and take appropriate action.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

11. Important Supplement Disclaimer

Dietary supplements are not intended to replace a balanced diet or professional medical care.

Product information displayed on The True Supplements may include information supplied by manufacturers or brands. You should always read the product label, ingredients, warnings, directions, and other information provided with the product before use.

If you are pregnant, nursing, taking medication, have a medical condition, are preparing for surgery, or have concerns about whether a supplement is appropriate for you, consult a qualified healthcare professional before using the product.

Do not stop taking prescribed medication or begin a supplement regimen based solely on information provided on our website.

12. Changes to This Notice

We may update this Health Data Notice from time to time to reflect changes in our practices, services, technology, or applicable laws.

When we make changes, we will update the "Last Updated" date at the top of this notice.

13. Contact Us

If you have questions about this Health Data Notice or how we handle personal information, please contact us through the contact information available on The True Supplements website.

The True Supplements
Online Supplement & Wellness Store